fbpx Day in the Life of Legal Business Support Assistant - OM&M
Published 06th June 2022 by | Community & Events

A Day in the Life of a legal Business Support Assistant.

Amy Leotta - legal business support assistant

Amy Leotta shares with us her day, working for Law Firm Osborne Morris and Morgan, in Business Support.  

Amy joined the firm in August 2019 after the lockdowns brought on from the pandemic. She currently works as Business Support Assistant, helping across the firm’s legal services.

8:30 – I start the day with a large cup of coffee after feeding my cat Lola. I then have breakfast and organise my lunch and documents for the day before I get ready to head to the office.

9:00 – My day begins at the office where firstly I comb through several of the firms’ inboxes and prioritise my work for the day.

10:00– I call back any clients or businesses who have contacted the firm overnight via the website etc.

Lola the Cat
Lola the Cat

12:00 – Lunchtime for me, I will usually relax in the office kitchen or if the weather is nice I will head to the local park for some fresh air.

13:00 – I return from lunch and respond to any incoming enquiries and prioritise the tasks required.

14:00 – I organise paper work for the fee earners client appointments for the following days and update our system to reflect new file updates.

15:30 – I carry out a client appointment with a fee earner where I witness a document signature and organise payment of invoices with the client.

16:30 – I ensure all outgoing post is enveloped and franked before taking it to the Post Office.

17:00 – After ensuring all tasks for the day have been completed, I review my emails to make a plan of tasks to complete the following day.

Here at Osborne Morris & Morgan, we have a team of award-winning solicitors who are prepared to work around you and your commitments, at a time that suits you. Speak to our expert team today on 01525 378177 or you can contact us online.

Share This:
Tweet Post Share
Osborne Morris & Morgan is an award-winning and nationally-recognised firm of solicitors. Based in Leighton Buzzard, Bedfordshire, our team of solicitors serve clients in the home counties and throughout the UK.

Related news & articles

Why you should choose OM&M

95%

were likely or certain to

recommend us

96%

said our staff

listened well

97%

said our staff were

very informative

96%

were very satisfied with our overall

level of service

93%

said it was very easy to

understand information

96%

said our staff were very good at

giving information

With the head office in Leighton Buzzard, Osborne Morris & Morgan Solicitors acts for people locally, in the surrounding Home Counties and throughout the UK.

Osborne Morris and Morgan Limited is authorised and regulated by the Solicitors Regulation Authority.
SRA number: 815734
Company Number: 12622717

Tim Woolford LLB – Managing Director
Paul Lockhart – Finance Director
Sarah Winters – Practice Director

The Legal 500 Firms to Watch

© 2025 by Osborne Morris and Morgan Limited. All rights reserved. Disclaimer