fbpx Privacy Policy for Users of the OM&M Solicitors Website

Privacy Policy

OM&M are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Acts 1998 and 2018, and the GDPR the data controller is OM&M, Danbury House, West Street, Leighton Buzzard, Bedfordshire, LU7 1EP.

Information we may collect from you

We may collect and process data about you, including:

  • Information that you provide by filling in forms via our website www.ommlaw.co.uk. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our website.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our website and the resources that you access.


Cookies are small text files. Many websites place cookies on your computer when you visit. Cookies are used to make websites work, or to make them work more efficiently, and to provide useful information to website operators. 

This site uses essential cookies to remember your site preferences only. Optional cookies can be opted-in to; your preferences for these can be managed below, immediately following the overview of their functionality. By opting-in to optional cookies, you are consenting to their use, and small text files may be placed in your browser.

Our website uses some or all of the Google Analytics cookies detailed here.

These cookies help us analyse how our visitors use the website. We use this information to prepare reports and improve the website. This information is anonymous. The information includes the number of visitors to the website, where visitors have come to the website from and the pages they visited. A different cookie is used for each website, and visitors are not tracked across multiple sites. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information may then be used to evaluate visitors’ use of the Website and to compile statistical reports on website activity for OM&M.

Many web browsers allow users to control most cookies through their browser settings. You may wish to visit https://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. You can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.

Facebook Pixel

We use the Facebook pixel on our website, which is a small piece of Javascript code, to record information on how visitors are using our website, their website behaviour/actions, and what happens after a Facebook user clicks on a Facebook ad directing them through to the website; measuring the success of Facebook advertising. 

We may also use the Facebook Pixel to create retargeted adverts and custom audiences for ads on our website and Facebook (published on Instagram and Audience Network platforms too).

Facebook aggregates data gathered from the use of the Facebook Pixel on our website along with data gathered from other sources, in order to improve and target adverts displayed on its website or via its services, to improve its systems and to provide measurement services to third parties that use Facebook’s advertising services. 

More information on how Facebook handles individuals’ information can be found in Facebook’s Data Policy and Terms of Service. If you’d like to opt out from Facebook’s pixel-based ads, click here: https://www.facebook.com/help/568137493302217

Uses made of the information

We may use information held about you for the following reasons:

  • to record and monitor your use of our website for internal purposes, which may include analysis of use, measurement of site performance and generation of marketing reports
  • internal record keeping and administration
  • to improve products and services
  • to send information to you which we think may be of interest
  • recruitment and selection
  • compliance with applicable laws and regulations.

If you have supplied contact details OM&M may contact you by e-mail, phone, fax or mail.

OM&M will not disclose any personal information received in respect of your use of the website to any third party without your permission except as required by law. OM&M will take all reasonable precautions to protect any personal data you may input via this Website but cannot be responsible for and therefore excludes all liability for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.

By using the website and not advising OM&M to the contrary, you consent to OM&M using the data in the way set out in this Privacy Policy.

Third party websites

This website may contain links to other websites. OM&M does not have any control over these websites, which are not covered by this Privacy Policy. Accordingly, OM&M cannot be responsible for the protection and privacy of any information which you have provided while visiting such websites. You should exercise caution and look at the privacy statement applicable to the website in question before continuing to use it.


OMM uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

Your rights

All individuals whose personal data we process have a number of rights under the Act.

The Act gives you the right to know and, in most instances, access a copy of the personal information we hold about you and to correct any of your data. Your right of access can be exercised in accordance with the Act. Any access request may be made in order to understand how and why OMM are holding your data. We may charge a “reasonable fee” when a request is manifestly unfounded or excessive, particularly if it is repetitive. We are entitled to request sufficient details to assist us in responding to a request.

You also have the right to ask us not to process your personal data for direct marketing purposes and the right to be “forgotten” which means you can ask us to delete all information held on you – though this will affect our ability to provide a service to you.

If you do not wish to receive further information about services and events offered by OM&M please contact the Practice Manager by writing to OM&M at Danbury House, West Street, Leighton Buzzard, Bedfordshire, LU7 1EP. You may also contact OM&M this way if you wish to have access to, modify, correct or object to the further processing of your information.

Download the OMM Privacy Statement (PDF)

Why you should choose OM&M


were likely or certain to

recommend us


said our staff

listened well


said our staff were

very informative


were very satisfied with our overall

level of service


said it was very easy to

understand information


said our staff were very good at

giving information

With the head office in Leighton Buzzard, Osborne Morris & Morgan Solicitors acts for people locally, in the surrounding Home Counties and throughout the UK.

Osborne Morris and Morgan Limited is authorised and regulated by the Solicitors Regulation Authority.
SRA number: 815734
Company Number: 12622717

Tim Woolford LLB – Managing Director
Paul Lockhart – Finance Director
Sarah Winters – Practice Director

The Legal 500 Firms to Watch

© 2024 by Osborne Morris and Morgan Limited. All rights reserved. Disclaimer