fbpx How can I contact my solicitor during lockdown? - OM&M
Published 28th April 2020 by | OM&M News

How can I contact my solicitor during lockdown?

The Coronavirus crisis has implications for everyone, with businesses having to adapt to very different ways of working. Many are left asking; can I contact my solicitor during lockdown?

Here at Osborne Morris & Morgan, we have adjusted quickly to working from home, so we are still able to help you with your legal matters.

The Covid-19 crisis has brought about a number of questions from our clients regarding how we communicate during these uncertain times, and so we thought we would answer some of these for you.

Are law firms still operating for all legal matters?

The majority of law firms are currently still running, albeit in a different way in order to comply with social distancing measures.

In March, the government flagged legal professionals as ‘essential to the running of the justice system’ during the crisis. The government have highlighted that it is crucial that we keep the justice system running, therefore law firms are still operating to keep legal matters moving.

Law firms are therefore able to operate as usual for legal matters of all nature so long as they follow the government guidance on social distancing. Therefore, you should do not hesitate to contact us to help with any queries.

How can I communicate with my solicitor during this period?

During these uncertain times, solicitors are conducting meetings with their clients and all parties involved on the telephone and via electronic means to keep cases remote, including consultations and instructions.

At Osborne Morris & Morgan, we are utilising online meeting tools such as Zoom, and also discussing matters on the phone rather than face-to-face. To minimise spread of the virus, electronic documents are being shared instead of physical documents, which are only being posted in exceptional circumstances.

Where face-to-face meetings are usually undertaken, such as for witnessing documents, legal bodies have worked together to agree on new processes so that law firms can offer flexible options during these extraordinary times.

For this reason, some processes may differ from how we usually do things but we will work with you to decide on the best course of action for your particular case, in a way that complies with the current social distancing measures.

Here at Osborne Morris & Morgan, we are still here for you as our staff are working safely from home. You can still get in touch with us directly to discuss your needs. Aside from exceptional circumstances, in accordance with Government guidance, all of our meetings are taking place via Zoom or over the telephone.

To arrange a call with one of our team members or for anything else, please feel free to contact us either by phone on 01525 378177, email via info@ommlaw.co.uk, or online – where our teams are ready to help you.

We wish you all well during these challenging times.

Share This:
Tweet Post Share
Osborne Morris & Morgan is an award-winning and nationally-recognised firm of solicitors. Based in Leighton Buzzard, Bedfordshire, our team of solicitors serve clients in the home counties and throughout the UK.

Related news & articles


Sign up to our eNewsletter and keep up to date with legal and OM&M news, delivered straight into your inbox!

If you would like to receive our regular newsletter, please follow this link and complete the form:

Newsletter Signup Form

Why you should choose OM&M


were likely or certain to

recommend us


said our staff

listened well


said our staff were

very informative


were very satisfied with our overall

level of service


said it was very easy to

understand information


said our staff were very good at

giving information

With the head office in Leighton Buzzard, Osborne Morris & Morgan Solicitors acts for people locally, in the surrounding Home Counties and throughout the UK.

Osborne Morris and Morgan Limited is authorised and regulated by the Solicitors Regulation Authority.
SRA number: 815734
Company Number: 12622717

Tim Woolford LLB – Managing Director
Paul Lockhart – Finance Director

© 2023 by Osborne Morris and Morgan Limited. All rights reserved. Disclaimer