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Published 28th April 2020 | Coronavirus, OM&M News

How can I contact my solicitor during lockdown?

The Coronavirus crisis has implications for everyone, with businesses having to adapt to very different ways of working. Many are left asking; can I contact my solicitor during lockdown?

Here at Osborne Morris & Morgan, we have adjusted quickly to working from home, so we are still able to help you with your legal matters.

The Covid-19 crisis has brought about a number of questions from our clients regarding how we communicate during these uncertain times, and so we thought we would answer some of these for you.

Are law firms still operating for all legal matters?

The majority of law firms are currently still running, albeit in a different way in order to comply with social distancing measures.

In March, the government flagged legal professionals as ‘essential to the running of the justice system’ during the crisis. The government have highlighted that it is crucial that we keep the justice system running, therefore law firms are still operating to keep legal matters moving.

Law firms are therefore able to operate as usual for legal matters of all nature so long as they follow the government guidance on social distancing. Therefore, you should do not hesitate to contact us to help with any queries.

How can I communicate with my solicitor during this period?

During these uncertain times, solicitors are conducting meetings with their clients and all parties involved on the telephone and via electronic means to keep cases remote, including consultations and instructions.

At Osborne Morris & Morgan, we are utilising online meeting tools such as Zoom, and also discussing matters on the phone rather than face-to-face. To minimise spread of the virus, electronic documents are being shared instead of physical documents, which are only being posted in exceptional circumstances.

Where face-to-face meetings are usually undertaken, such as for witnessing documents, legal bodies have worked together to agree on new processes so that law firms can offer flexible options during these extraordinary times.

For this reason, some processes may differ from how we usually do things but we will work with you to decide on the best course of action for your particular case, in a way that complies with the current social distancing measures.

Here at Osborne Morris & Morgan, we are still here for you as our staff are working safely from home. You can still get in touch with us directly to discuss your needs. Aside from exceptional circumstances, in accordance with Government guidance, all of our meetings are taking place via Zoom or over the telephone.

To arrange a call with one of our team members or for anything else, please feel free to contact us either by phone on 01525 378177, email via info@ommlaw.co.uk, or online – where our teams are ready to help you.

We wish you all well during these challenging times.

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Osborne Morris & Morgan is an award-winning firm of Bedfordshire solicitors with offices in Leighton Buzzard and Milton Keynes, servicing clients in the surrounding area and nationwide.


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With offices in Leighton Buzzard and Milton Keynes, Osborne Morris & Morgan acts for people locally and throughout the surrounding Home Counties, including Dunstable, Luton, Bletchley, Aylesbury and Bedford.

Osborne Morris & Morgan Solicitors is authorised and regulated by the Solicitors Regulation Authority. SRA number: 669022

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